CUTTING-EDGE PREDICTIVE AND POWER DIALERS
Our predictive dialer calls your specific, targeted universe of landlines and cell phones from your smartphone, tablet, or desktop using our proprietary algorithms that automatically adjust call volume based on the number of volunteers calling and voters answering – maximizing your time and budget.
The power dialer is designed for times where you may only have one or two volunteers making calls but you still want to dial multiple voters at a time.
With i360, you can choose the dialer option that is right for your use case on each individual survey. The user-friendly interface makes it easy for volunteers to collect data and enter notes, all of which is seamlessly integrated with the i360 Portal.
Now part of i360 Grassroots
i360 Call is built into the i360 Grassroots app. Now your calling campaign runs alongside canvassing and texting, not apart from them. One login. One app. Every tool you need to reach voters.
INCREASED EFFICIENCY
Time is your most precious resource
Our proprietary algorithm enables us to optimize dialing so your callers spend less time waiting for targeted voters to answer and more time collecting the data that could mean the difference for your campaign.
USER-FOCUSED DESIGN
Easy to use
i360 Call’s user-friendly design makes it easy for volunteers young and old to start reaching your target audience.
- Increase volunteer morale and retention
- Frequently updated music choices between calls
- Battle-tested by tens of thousands of volunteers
ONE STOP SOLUTION
Dial into results
Cells and Landlines
With home phone ownership on the decline and mobile usage at an all-time high, it’s more important than ever that you be able to reach people on the go. With i360 Call, you can.
Customized Scripts
Fully customize your script to collect the data you need. Branching logic allows you to ask follow-up questions based on the preceding answer.
Email Collection
Collect email addresses to quickly build your list – all without leaving the app.
In-App Training
New volunteers? No problem. Our in-app training guides turn them into expert callers in no time.
”Using i360 Call, Jim was able to take advantage of the benefits offered by a national campaign technology without losing the level of personal connection so important to local elections. Over the past 20 years, he’s built relationships with the residents of Rock Hill and knew they’d want to hear from him personally and he was able to deliver that.
Chris SlickConsultant, Jim Reno for City Council
FAQ
Questions answered
What is the difference between a predictive dialer and a power dialer?
The predictive dialer uses i360’s algorithms to adjust call volume based on how many volunteers are calling and how many voters are answering, which is ideal for larger phone banks. The power dialer dials multiple voters at once for one or two callers. You choose per survey.
Can volunteers make calls from their phones?
Yes. i360 Call works from a smartphone, tablet, or desktop. Calls are placed inside the app rather than through the volunteer’s carrier, so no plan minutes are used. Volunteers on cellular data instead of WiFi may incur standard data charges.
Can we customize the script and questions?
Yes. Scripts are fully customizable, and branching logic lets you ask follow-up questions based on the previous answer. Volunteers can also collect email addresses and enter notes without leaving the app.
Where does the data collected on calls go?
Everything volunteers collect flows into the i360 Portal automatically. Survey responses, notes, and emails are tied back to the voter record, so your targeting, reporting, and follow-up outreach all draw from the same updated database.
How much training do volunteers need?
Very little. i360 Call includes in-app training guides, and the interface is designed for volunteers of any age or experience level. Features like updated music between calls are built in to help with volunteer morale and retention on long phone bank shifts.